Articles on: Facebook

What to do when Facebook asks you to confirm your identity before publishing

If you get the "Confirm your identity before you can publish as this Page" error when publishing to Facebook through Scheduled, don't worry. This request comes from Meta, not from Scheduled, and it usually takes a few minutes to resolve.


Understanding the error


Meta sometimes asks Page admins to confirm their identity before they can publish. Until you complete this step, no scheduled post can go out — not through Scheduled, not through Meta Business Suite, not even via a manual scheduled post on Facebook itself.


Why now?Meta tightened this check in 2026, especially on Pages with a large reach. It's an automated security measure that can trigger after a password change, a new location, a new device, or a change of admin.


Step-by-step solution


Step 1: Open the Facebook app on your phone


  1. Log in to the Facebook mobile app with the personal profile that manages the Page.
  2. Check your notifications — you should see an alert asking you to confirm your identity.
  3. If nothing shows up there, go to your Page and look for a banner at the top.


⚠️ ImportantMeta recommends using the mobile app. The facebook.com website can show the same request, but the mobile app is more reliable for surfacing the prompt.


Step 2: Follow Meta's prompts


Depending on the case, Meta may ask you to:


  • Confirm your password
  • Enable two-factor authentication (2FA) on your personal profile
  • Confirm your name and country
  • Accept updated terms


It's quick — usually less than 5 minutes. Everything happens on your personal profile, not on the Page itself.


Step 3: Notify other admins (if any)


If multiple people manage your Facebook Page, each admin may be required to confirm their identity individually. One confirmation does not clear everyone. Ask your other admins to follow the same steps on their end.


Step 4: Re-trigger the post from Notion


Once you've completed the confirmation:


  1. Wait a few minutes (in rare cases, up to 24 hours)
  2. Go back to Notion and set the post status to "Scheduled" again
  3. Scheduled will automatically retry the publication


If it still doesn't work after 24 hours, open your Scheduled calendar, go to Configuration > Social connections, and click Reconnect on your Facebook Page.


Can Scheduled cause this prompt?


No. Scheduled uses Meta's official API with permissions reviewed annually through App Review. The identity confirmation request is entirely triggered by Meta's automated systems, just like the same request that pops up when you log in from a new device.


Key takeaways


  • The error comes from Meta, not from Scheduled
  • The confirmation happens in the Facebook mobile app
  • If you're not the only admin, each one may need to confirm independently
  • It usually takes minutes for publishing to resume
  • As a last resort, reconnect your Facebook Page in Scheduled


Followed every step and it still doesn't work? Reach out via the chat at the bottom right or at [email protected]. We'll help you diagnose 🙌

Updated on: 27/05/2026

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